Trouble Shooting Challenges

  • My results have disappeared from Google.

  • Google Analytics shows I have a high (poor) “bounce” rate.

  • My results in Google are tagged as “may harm your computer”.

  • I can’t access (log into) my WordPress/E-commerce/Joomla control panel.

  • My site is hosting Spam links.

  • Spam comments on blog/Wordpress

  • My website has been defaced (changed by somebody).

  • My computer says it has a virus.

For each of the above

This is an element of trouble-shooting that we are familiar with and will, (potentially with the help of partner specialist organisations) endeavour to resolve to your satisfaction.

How can I monitor my rankings?

Either by manually checking each key-phrase in each search engine of interest once a month and filling in the results (e.g. on a spreadsheet) or by signing up for our Search Engine ranking reports service.

Do you guarantee results?

No – as we (in common with all SEO specialists) do not know, nor can influence, the details of how the search engine algorithms are constructed, it is not possible to offer guarantees. However, once we have had an opportunity to discuss what should be possible, likely time-scales, and the work that goes into achieving results, you should have a set of realistic expectations on which to base your decision whether you wish us to carry out ongoing SEO work for you. In most cases this will also entail you carrying out some aspects of the work under our guidance – where you, with the specialist knowledge of your business, would be the best person to do this.

Do you only trouble shoot SEO ?

No – we also provide ongoing optimisation services, search rank reporting, and joined-up advice regarding web usability, mobile/tablet/desktop compatability, responsive design, & conversion optimisation, with a side helping of Google Analytics & Search Console familiarisation for (mainly) local clients.